Data Privacy Policy


TravelOnline, through its IT department, maintains, which aims to provide information about travel packages in the Philippines.

As a travel agency, the website adheres to the Government Website Template Design (GWTD) Guidelines prescribed by the Department of Information and Communications Technology (DICT), which highlights, among others, compliance with the Data Privacy Act of 2012 (Section 2.3.5) and recognizing the importance of improving user experience (Section 3).

Data Collection and Use

We process personal data in harmony with the provisions of the General Data Protection and other applicable data protection regulations. Which data is specifically processed and in which way it is used essentially depends on the requested or agreed services. See the relevant contract documents, forms, a declaration of consent and/or other information provided to you (e.g. in the context of using our website or our General Terms and Conditions of Business) for further details or additions to the purposes of the data processing.

We will not disclose your data to third parties beyond what is needed to make your travel smooth and safe. TravelOnline is a middle man travel agency that connects you to airline, transfers and hotel. Sometimes these hotel will ask for your information to coincide your pick up times and check out times, kindly note the need for sharing data in these instances.

Website Analytics

Google Analytics is being used to track website performance. It gathers non-personal information from the browser whenever the site is visited. This may include the computer’s Internet Protocol (IP) address, browser type, browser version, pages visited, date and time of visit, and time spent on these pages, among others. These are reported through aggregated data that in no way will identify an individual.

The website itself does not maintain cookies and neither does it access third-party cookies from Google Analytics, which has its own strict privacy guidelines.

Links to External Websites

This website contains links to other websites – visitors are advised to take note of these sites’ respective privacy policy.

Changes to this Policy

This Privacy Policy is effective as of August 2019, and will remain effective unless there is a revision, which will be effective immediately after being posted on this site. Users of this website may also provide feedback to this policy through the contact information provided below.


For feedback and other concerns about this policy, please contact the management through email