MALAYSIA

BOOKING PROCEDURE 

• Guaranteed Deposit will need to settle (3 working days) upon received of Confirmation Invoice otherwise slot may bereleased  
• Non-refundable 50%  per person to reserve
• Full Payment 35 days before the Departure Date otherwise slot maybe released and deposit will be forfeited 
• For the Pax who cannot pass the immigration process in any Int’l airport, the tour cost is non-refundable
• The Package is non-refundable and cannot be rebooked. No refund for any unused tours, transportations, hotels and flights.
• *Rebooking can only be processed in the event of natural calamities and force majeure (war or threat of war, riot, civil strife, industrial disputes, terrorist activity, epidemics and pandemics), or mandated government cancellations. Refund is not an option. 
• In the event of sudden adjustment with the flight schedule made by the airline, the clients are expected to follow the new set schedule.
• Rebooking might be considered once the passenger’s result is POSITIVE of Covid- 19 but still under airline and hotel discretions.